Frequently Asked Questions
If I order today, will my shipment arrive on time for my event?
For most items, we ship USPS Priority which is 1-3 days shipping. When you get to checkout and enter your address, the shipping options will tell you how many days it will take to get to you. We can expedite your order if needed as well.
How soon will you ship out my order?
Most Monday-Fridays, we ship out the same day. Orders placed after 3pm PST may ship out the following day. If you have an urgent order, please call or email us letting us know so we ship it without delay.
Where are you located?
We are in Los Angeles, California. If you are local to us, you are welcome to pick up your order to save on shipping and to come say hi!
Do you do custom props?
Yes we do. Fill out the form provided at this link: https://yoprops.com/pages/custom-props providing as much detail as possible, and someone will get back to you between 24-48 hours with a quote and timeframe. If your custom request is urgent, please email us directly so we can get a quote back to you quickly.
What if I want to order from both Yo Props AND Pop Studios?
We don’t have an integrated checkout yet, but when we package up your order, we will refund half of your shipping immediately.
What are your props made of?
Our props are printed on 3mm and 5mm pvc boards, and 3mm abs. They are very durable and will last you a long time, even with the most rough clients and guests.
Do you have a guarantee for your props?
We offer a 6 month breakage replacement guarantee. If your prop breaks within 6 months of purchasing it, we will replace it for you or offer you a similar item (if original prop is no longer available) for free. You just pay shipping.